602-439-5656 | 6033 W Bell Rd Ste O Glendale, AZ 85308
Customer Reviews
See What Our Customers are Saying
At Carl's Car Care, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Carl's Car Care to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Carl's Car Care:
Very accommodating. They allowed me to wait for it in the waiting room. It was relaxing. They checked it out, told me the cost and got to it right away
Laurie Comeau
Such a great place and customer service and prices are very reasonable. They don't try to upsell! Thank you for a great first experience with your team. We will be back!
Greg Standley
Service at Carl’s has been the same with the new ownership like Carl never left always reliable and honest.
Jim Madrid
I only take my vehicles here for repair. I have never had a problem or issue. They do great work and I recommend them to my friends.
John OBrien
Recently took my 21 year old Subaru Outback in for diagnosis of a very unhealthy noise rear passenger side that I thought may be expensive “end of life” for my old stalwart vehicle! Two hours later it was diagnosed as wheel bearing gone bad, and back on the road two hours after that diagnosis, with very reasonable charges and informative, courteous service.🙂 Dan and Carl can be trusted, and are my go to people for auto repairs. Highly recommend!
Frank Lees
We have been using Carl's Car Care for over 10 years and have always received quality, professional & courteous service. They are honest, reasonably priced and knowledgeable! I highly recommend Carl's Car Care for your automotive needs!
Paul Sunder
My new go to shop for all my auto work. Good people that seem to be more interested in fixing your vehicle rather then how much they can make off of it. Thanks.
Steve Vote
We absolutely recommend Carl’s Car care to everyone we know, they provide great service and are so honest and trustworthy. They are so helpful. The manager Dan Hill is especially awesome and personable. Thank you so much for taking such great care of our vehicles!
Shannon Goulden
Needed an oil change on a 1965 Chevrolet c10 with an updated power train, 5.3l Vortec V8. Several shops said no, since the VIN in the system wouldn't match. I took my vehicle to Carl's, and they not only said yes, but got me in right away! Staff was great, Norel at the front desk was super helpful, and was in and out, with grease points on thr chassis and everything checked and good to go. Very pleased, and cost was way less than I got for a chain place. Thank you!
Alan Haywood
Carl’s did a great job and are always accommodating and friendly. Thanks!
Ted Michael
Most of my family uses them. Truly one of the last honest mechanics🤘 I drive almost 2 hrs to them because of that honesty.
Amy Wieters
My parents have been going to Carl’s for years, and now I completely understand why! We brought in our 2016 Honda after noticing a strong fuel smell, and they were able to find the issue and replace the fuel pump. Our car is now driving better than ever. We also have a road trip coming up, so they did a full inspection to make sure everything was in good shape and even got our AC back to tip-top shape with a quick recharge—which is especially appreciated in this Arizona heat! Everyone at Carl’s was so personable, kind, and genuinely seemed to care about making sure we were taken care of. It’s such a good feeling to have a shop you can trust. We’ll definitely be coming back to Carl’s for anything our car needs!
Steph John-Serrano
I'm very happy with their service! I stopped by early one morning because I heard a weird noise coming from one of my wheels. They took me in that morning and I was ready to go early afternoon! Fantastic service and very friendly!
Dee Kading
I just had my Jeep in for a check engine light. My contact from day one and throughout the process was Dan Hill, the Store Manager. It ended up that my Jeep needed some pretty extensive & pricey work unfortunately. Dan was very clear in explaining the issue, honest, as well as compassionate. Dan was truly a great a great guy. His communication was absolutely wonderful. I will defiantly be back!
Denise Madsen
Thank you so much to the entire team, especially Dan for the amazing work on my car! I truly appreciate you getting me in on such short notice and getting me back on the road so quickly. Everyone was incredibly polite, professional, and helpful, and the quality of the work was outstanding. I couldn't be happier with the service. Highly recommend this shop to anyone who needs great automotive work!
LRC P
Phenomenal service! Dan and his team did an amazing job on my 2006 Duramax! Other shops turned it down due to milage and fed me a bunch of nonsense of what was wrong with it. Dan's team diagnosed the issue and fixed it in no time. Truck is currently running better than ever and I am one happy person! Will definitely be returning and giving thee strongest recommendations for Carl's Car Care!!!
Levi Nelson
Carl's Car Care was great!! Dan was personable, up front and honest. I loved the transparency. I've had this car for SEVERAL years and it now has over 224K miles and was running rough. After the diagnosis the cost was what they said it was, no surprises. After the repairs, my car is running as good as when I first got it!! I'm VERY happy with the service and definitely recommend this place!!
Karla Rowlette
Friendly, spot on. Definitely recommending to family and friends.
Susan Dougherty
I've been bringing my vehicles here for years. It's great to see they're still providing excellent, honest service. Friendly staff, quality work, and a shop I trust. Highly recommend!
Trace Blanka
I have been going to Carl’s for at least 15 years and Carl’s service is excellent. Carl is always honest and his service is outstanding. I do not go anywhere for my auto service other than Carl’s, he is the best!
davecauthron
The water pump in my wife’s car, which is inside the engine behind the timing chain, needed replacement.. They gave me an estimate which turned out to be the lowest. I dropped the car off on a Wednesday morning and Thursday morning. It was ready to be picked up! They did a complicated repair in a short amount of time staying within the estimate. The car runs great! A truly five star performance!
Mike McMahon
We are gate keeping, so not come here! I got a less than impressive quote from the dealership (shocker), talked to a mechanic friend, did some research and immediately called Dan at Carl’s Car Care. Dan was (is) empathetic to my situation and made sure I felt confident & comfortable moving forward with service. They ended up giving me a quote that I felt was reasonable and I’m scheduled for service. I didn’t trust the dealership and couldn’t hand my hard-earned money over, knowing I was paying too much. I have peace of mind knowing my car is well taken care of and I know I’m not being raked over the coals in the process.
Tia Plummer
Great service with high quality performance! Same repair- 800.00 cheaper than a different place 2 years ago! Get great service, quality care and save money!
LoisJane Laynee
Wonderful place to go, I'm going back next week to have my brakes done. They were so professional and extremely nice.
Rhonda Kiehn
Always fantastic ! 👏 None better ! 15 years, not a glitch !!
Scott Campbell Moments In Time (The Tunesmith)
This is my first time dealing with this Carl’s Car Care. I had a major repair needed. I found them easy to work with and reasonably priced.
Chris Martin
Took my 97 F150 in for A/C they did a fantastic job its cold and use to come out of the defrost only they got it to come out the vents. This us the only place I take my truck. They are friendly and helpful and the quality of there work is awesome.
Linda Walters
I dread mechanics especially places I dont know, I was pinched in a situation where I couldn’t travel due to my coolant issue I went one place closer and I could smell the BS off they’re breath took the chance to go to carls car care they were not only quick but honest and more than fair price. I will definitely be taking my vehicles here again 10/10 wouldn’t go anywhere else
GLENNIX
Carl’s Car Care is amazing. Honesty is what I feel when I leave. Such a welcoming business. There were a couple of services their business did not do but they referred me to a business that was also easy to deal with my vehicle problems. I will always choose Carl’s because I trust them explicitly.
Jo Ann Howdle
We are always pleased with the service & quality at Carl's. We've been customers for many years. Wouldnt go anywhere else.
Lois Ruggles
Carl’s Car Care is fantastic! They fixed the regulator on my dad’s driver side window in no time at all. They are friendly, kind and know what they are doing. Upon walking into the office I was greeted with smiles and good mornings from the front office staff. The mechanics are friendly and so knowledgeable. The window is working wonderfully and the heat will stay out of his car. Grateful for this awesome place to bring all the cars in my family for fast, friendly and high quality work.
Michelle Brandon-Wood
I had a service note that came up for my Mercedes letting me know we had a service due Mercedes service price was triple what Carls charged me. Glad I made the switch to Carls.
Mike & Susan DeLaPiedra
Great customer service for a deaf customer through email and repaired the A/C like a brand-new car 😁 I’ll be back for more services!
Jed Barish
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Testimonials
Laurie Comeau, 09/24/2026
Very accommodating. They allowed me to wait for it in the waiting room. It was relaxing. They checked it out, told me the cost and got to it right away