602-439-5656 | 6033 W Bell Rd Ste O Glendale, AZ 85308
Customer Reviews
See What Our Customers are Saying
At Carl's Car Care, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Carl's Car Care to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Carl's Car Care:
I just had my Jeep in for a check engine light. My contact from day one and throughout the process was Dan Hill, the Store Manager. It ended up that my Jeep needed some pretty extensive & pricey work unfortunately. Dan was very clear in explaining the issue, honest, as well as compassionate. Dan was truly a great a great guy. His communication was absolutely wonderful. I will defiantly be back!
Denise Madsen
Thank you so much to the entire team, especially Dan for the amazing work on my car! I truly appreciate you getting me in on such short notice and getting me back on the road so quickly. Everyone was incredibly polite, professional, and helpful, and the quality of the work was outstanding. I couldn't be happier with the service. Highly recommend this shop to anyone who needs great automotive work!
LRC P
Phenomenal service! Dan and his team did an amazing job on my 2006 Duramax! Other shops turned it down due to milage and fed me a bunch of nonsense of what was wrong with it. Dan's team diagnosed the issue and fixed it in no time. Truck is currently running better than ever and I am one happy person! Will definitely be returning and giving thee strongest recommendations for Carl's Car Care!!!
Levi Nelson
Carl's Car Care was great!! Dan was personable, up front and honest. I loved the transparency. I've had this car for SEVERAL years and it now has over 224K miles and was running rough. After the diagnosis the cost was what they said it was, no surprises. After the repairs, my car is running as good as when I first got it!! I'm VERY happy with the service and definitely recommend this place!!
Karla Rowlette
Friendly, spot on. Definitely recommending to family and friends.
Susan Dougherty
Took care of my A/C promptly in 110 degrees Thank you soo much. Appreciate you all!
Steve Vote
I've been bringing my vehicles here for years. It's great to see they're still providing excellent, honest service. Friendly staff, quality work, and a shop I trust. Highly recommend!
Trace Blanka
I have been going to Carl’s for at least 15 years and Carl’s service is excellent. Carl is always honest and his service is outstanding. I do not go anywhere for my auto service other than Carl’s, he is the best!
davecauthron
The water pump in my wife’s car, which is inside the engine behind the timing chain, needed replacement.. They gave me an estimate which turned out to be the lowest. I dropped the car off on a Wednesday morning and Thursday morning. It was ready to be picked up! They did a complicated repair in a short amount of time staying within the estimate. The car runs great! A truly five star performance!
Mike McMahon
We are gate keeping, so not come here! I got a less than impressive quote from the dealership (shocker), talked to a mechanic friend, did some research and immediately called Dan at Carl’s Car Care. Dan was (is) empathetic to my situation and made sure I felt confident & comfortable moving forward with service. They ended up giving me a quote that I felt was reasonable and I’m scheduled for service. I didn’t trust the dealership and couldn’t hand my hard-earned money over, knowing I was paying too much. I have peace of mind knowing my car is well taken care of and I know I’m not being raked over the coals in the process.
Tia Plummer
Great service with high quality performance! Same repair- 800.00 cheaper than a different place 2 years ago! Get great service, quality care and save money!
LoisJane Laynee
Wonderful place to go, I'm going back next week to have my brakes done. They were so professional and extremely nice.
Rhonda Kiehn
Always fantastic ! 👏 None better ! 15 years, not a glitch !!
Scott Campbell Moments In Time (The Tunesmith)
This is my first time dealing with this Carl’s Car Care. I had a major repair needed. I found them easy to work with and reasonably priced.
Chris Martin
Took my 97 F150 in for A/C they did a fantastic job its cold and use to come out of the defrost only they got it to come out the vents. This us the only place I take my truck. They are friendly and helpful and the quality of there work is awesome.
Linda Walters
I dread mechanics especially places I dont know, I was pinched in a situation where I couldn’t travel due to my coolant issue I went one place closer and I could smell the BS off they’re breath took the chance to go to carls car care they were not only quick but honest and more than fair price. I will definitely be taking my vehicles here again 10/10 wouldn’t go anywhere else
GLENNIX
Mark and crew did a great job and are always accommodating and friendly. Thanks!
Ted Michael
Carl’s Car Care is amazing. Honesty is what I feel when I leave. Such a welcoming business. There were a couple of services their business did not do but they referred me to a business that was also easy to deal with my vehicle problems. I will always choose Carl’s because I trust them explicitly.
Jo Ann Howdle
We are always pleased with the service & quality at Carl's. We've been customers for many years. Wouldnt go anywhere else.
Lois Ruggles
Carl’s Car Care is fantastic! They fixed the regulator on my dad’s driver side window in no time at all. They are friendly, kind and know what they are doing. Upon walking into the office I was greeted with smiles and good mornings from the front office staff. The mechanics are friendly and so knowledgeable. The window is working wonderfully and the heat will stay out of his car. Grateful for this awesome place to bring all the cars in my family for fast, friendly and high quality work.
Michelle Brandon-Wood
Very accommodating. They allowed me to wait for it in the waiting room. It was relaxing. They checked it out, told me the cost and got to it right away
Laurie Comeau
I had a service note that came up for my Mercedes letting me know we had a service due Mercedes service price was triple what Carls charged me. Glad I made the switch to Carls.
Mike & Susan DeLaPiedra
Great customer service for a deaf customer through email and repaired the A/C like a brand-new car 😁 I’ll be back for more services!
Jed Barish
Fast, competitive quote and guidance. Quick easy oil change.
Arnie
The staff here really did a great job from the first phone call to picking up the keys. They were thorough, honest about pricing and once the repairs were made my car was running beautifully. Can't ask for much more.
Phillip McConnell
The BEST auto shop in the valley, hands down. Quick to respond. High quality work. Super honest. And the most affordable costs. I refuse to go anywhere else. I highly recommend these guys. And Mark the manager will take care of you!
Ashley Bates
I drive a 1998 Ford Explorer and these guys have made my car a lot happier these days! I have a long trip to make soon and they are helping me get her in trip order. They are the best!!
Alma Budro
Very good service, fair price, great staff, very clean facilities. Definitely will return with all future car care needs.
Brenda AUSTIN
This place is honest and reliable and quick! Even since mark took over. I have gone here for years. Mark has proven to be honest every time! He could have come up with extra stuff for my air conditioning not working, but instead i was only charged for Freon and labor. I highly recommend this car repair shop if you're looking for a honest reliable shop.
DDee P
Great service, reasonably priced and honest. Saved me $1k. Highly recommend them
Phyllis Gerner
Have been taking my cars here for a long time! They do a great job and awesome customer service!!!
virginia adame
I have an emotional attachment to my car everyone told me it couldn't be fixed when I brought it here was my last resort not only did they fix it they restored my baby back to me, I'm so grateful, thank you from the bottom of my heart, so nice, so professional, will take her here forever
carla miller
This was my first experience with Carl's. I read good reviews and took a chance. Glad I did. I visited the shop. They got my car in that day. The car needed a new fuel pump and I picked it up the following day. Very friendly people to work with. I felt the price was fair. They have a new customer.
Sue Townsend
Scheduled same day.
Danielle Gurley
My first time to this place by reference and I was very satisfied. Lexus has ripped me off for years and I have found me a local shop that I'll use from now onwards. Happy!!.
Ken Akoh-Arrey
Quick, honest, and excellent service!
Angel T
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Testimonials
Denise Madsen, 08/17/2026
I just had my Jeep in for a check engine light. My contact from day one and throughout the process was Dan Hill, the Store Manager. It ended up that my Jeep needed some pretty extensive & pricey work unfortunately. Dan was very clear in explaining the issue, honest, as well as compassionate. Dan was truly a great a great guy. His communication was absolutely wonderful. I will defiantly be back!